Zeelool complaint: Broken arm on glasses

Complaint from Grands1 reported on 13 March 2020 about Zeelool

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My complaint:

The red cat eye frames that I have had my prescription lens put in have broken. The left arm where it meets with the screws cracked and now is completely broken off.

Suggested solution:

Please please replace them so I can have my prescription lens put back in the same style. Thank you very much

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