Zara complaint: No delivery

Complaint from Namita reported on 31 July 2022 about Zara

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My complaint:

I purchased two items online and it has to be delivered got message of delivery but I have not got any delivery , I contacted customer care immediately and it’s already 5 days and they are still tracking the delivery , how bad is the service , I need my items or full refund

Suggested solution:

I need my items or full refund immediately

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