Z MASTERMINE PTE complaint: Package never arrived

Name: Package never arrived
Item: Z MASTERMINE PTE
Rating: 1
Author: Judy

Open 4 Sep 2023 91 views Consumer Electronics

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Filed 4 Sep 2023 by Judy

I purchased a Xmas calendar from Z Mastermine on 1 November 2022. I have tried 18 times to have this package delivered and have received excuse after excuse with a promise to resend.
I have requested a refund as I do not believe the package will ever arive.
I now find that the email is blocked.

I would like a refund.

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Case details

Status: Open
Company: Z MASTERMINE PTE
Filed: 4 Sep 2023
Rating: 1/5
Desired resolution: They should refund my money that I paid in November 2022.
Problem: Calendar never delivered despite resend promises
About: advent calendar

Progress

Filed
Company notified
Company replied
Resolved

4 Sep 2023 Complaint filed and published
4 Sep 2023 Message from Bizzy: we notified Z MASTERMINE PTE about this complaint.

See all 208 Z MASTERMINE PTE complaints

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