Z MASTERMINE PTE complaint: Not received after claiming sent three times

on 06 March 2023 about Z MASTERMINE PTE in category Consumer Electronics

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

Ordered beginning of Nov, they have subsequently said they have sent three times and each time stated must be lost in post or I have given wrong address!
They state they do not give refunds!
Emails they send are generally duplicates of previous ones
An absolutely abysmal service.
I suggest that they are investigated and taken of Facebook and any other forum.
I have asked for a refund and still no ation of this, I have now given up.
Disgraceful service.

Suggested solution:

Refund, as continuous promises of resending lamp have not materialised.

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