Z MASTERMINE PTE complaint: No merchandise No refund
Filed 10 Feb 2023 by Debra
Ordered merchandise on-line Nov 6, 2022. I Paid $47.99US $67.53CAN via credit card.
I have not received the product. The tracker information said it was delivered Jan 4, 2023 to a community mailbox – not to my doorstep. They have not been able to locate the merchandise and said it would be resent. They would provide a new tracking once it was resent. As of Feb 8, 2023 this has not happened. I ask to have the order cancelled and to provide a refund. They said the pkg. was shipped and would send me the tracking from the courier. I have not received the new tracking .
I would like a refund!
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