Z MASTERMINE PTE complaint: 2 Parcels missing

Name: 2 Parcels missing
Item: Z MASTERMINE PTE
Rating: 1
Author: Tracey

Open 13 Apr 2023 89 views Consumer Electronics

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Filed 13 Apr 2023 by Tracey

Bought an item back in October 22 got updates and seemed genuine got the tracking number etc. Parcel arrived in UK on 1212 …..in Portsmouth!! Contacted company who assured me that it was just the delivery office so contacted Royal Mail Parcel not there! Went back to support who sent another Parcel which has arrived in UK …in london I,’m in Lincolnshire!!

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Case details

Status: Open
Company: Z MASTERMINE PTE
Filed: 13 Apr 2023
Rating: 1/5
Desired resolution: Gave me my item or refunded me
Problem: Parcels sent to wrong city, never received
About: online order

Progress

Filed
Company notified
Company replied
Resolved

13 Apr 2023 Complaint filed and published
13 Apr 2023 Message from Bizzy: we notified Z MASTERMINE PTE about this complaint.

See all 208 Z MASTERMINE PTE complaints

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