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Wren Kitchens complaint: Order NO: 36033783 Inferior Product and Poor customer Service

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Filed 6 Dec 2021 by George

Having had my kitchen measured and designed by Wren Kitchens the order priced at £6666.07 which was paid in full.
The issues are:
Firstly items were missing from the order, which were delivered later when requested.
Then on completion of the fitted kitchen the measurement was found to be 2cm too small to fit me existing fridge and told it is my fitters fault for not checking in the first place and there is nothing they can do.
Also, a corner carousel arm broke and sent a complete new unit to refit
which is a major job at my cost.
I am having difficulty in getting to the customer care team.
I would like to ask for compensation for the poor quality material and inconvenience and the extra charges I will incur to get this job done.

Regards,

George Thomas
Mobile: 07956 217392

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