Wish complaint: Wrongly charged
Filed 28 Nov 2020 by Emma
I ordered a product from wish, it was advertised as a small machine that your dog can place their tennis ball into and out will pop some treats followed by the tennis ball again. In the add it stated what Iwould receive, when I clicked to purchase it gave me two option, 1 tennis ball or 2 tennis balls, of course I assumed that this would be the machine with 1 or 2 balls as there was no option to choose machine at all.
I have now received my delivery and it is of a single tennis ball which I have been charged £15 for. Who in their right mind would knowingly pay £15 for a tennis ball. I have contacted wish about this 5 times and they are less than helpful telling me I have received my item. Please can you help me with this?
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