Wish complaint: Website makes complaints impossible; false info about refunds
Filed 30 Jun 2021 by Judith
I live in Portugal. Around June 1 I ordered a special squeegee floor mop made in Canada. The last delivery date it would arrive was given as 29 June. My order was ed by email same day. They said it was ‘on the road’ June 7. After that ‘tracking’ went blank. No news. It didn’t arrive. The order ID was: 60b604ba4ddf7e4352344ed8
I complained and asked where it was and when it would arrive. I got a ‘form’ answer basically saying ‘Too bad. These things happen But do you want to start the refund process?’ But when I read on, the Wish response stated that the option for a refund had expired 7292021! Since it’s only June 30 today…duh?
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