Wish complaint: refund procedure

Name: refund procedure
Item: Wish
Author: CONSTANCE

Open 30 Jun 2021 114 views Retail Company

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Filed 30 Jun 2021 by CONSTANCE

Tried to file returnrefund request, they system requires photos of items returning, I can’t do that for have no cell phone nor camera to download pics,system will not let you proceed through process wo pics, tried calling Wish they dont have phone srv. My next step will be to call Visa and dispute payment. I only have 30 days from delivery date to do return

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Case details

Status: Open
Company: Wish
Filed: 30 Jun 2021
Desired resolution: By sending me a return label, so I can return unwanted items, refund to my Visa acct the amt nessecary to make me whole.
Problem: Return process requires photos
About: unwanted items

Progress

Filed
Company notified
Company replied
Resolved

30 Jun 2021 Complaint filed and published
30 Jun 2021 Message from Bizzy: we notified Wish about this complaint.

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