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Wish complaint: Scammers

Open 140 views Retail Company

Filed 10 Aug 2020 by mad71

I’ve never received any of the items i ordered . They just keep moving the date. I contacted their customer support about a shirt i never received in May..they kept saying check back at a later date and they will issue me a refund. i literally contacted them every single day for 3 months and now all of a sudden when i click on the support link from the shirt order , it says the item has passed the refund period’. Yeah because you dicked me around for 3 months. I still have 23 items that i have to contact them about daily. i doubt i will ever see any of them or get any of my money refunded. They have given a partial refund for shipping on some items, but then when i try to say No i want my full refund for the newborn outfit that will no longer fit my grandson even if it does arrive since he is 1 year old now..he wasnt when i ordered the outfit though. I’ve never seen a place fail so badly at carrying items like baby clothing that are time sensitive items. I’ve never seen a company offer no way to speak to a human being whatsoever and try to shove their customers aside with automated message after automated message until you apparently pass the refund period. I’ve never seen such poor treatment of customers after taking everyone’s money. In my 4 decades i have never seen something so unprofessional be allowed to continue to do business without any repercussion to the people it has blatantly and purposely ripped off .

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