Wish complaint: Refuse to refund

Name: Refuse to refund
Item: Wish
Author: Melissa

Open 2 Dec 2020 200 views Retail Company

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Filed 2 Dec 2020 by Melissa

I ordered something in May 2020. I asked for a refund several times. They kept saying I count until Aug then September. They would not let me cancel and refund 2 orders. I am requesting now and they are now saying I missed the time frame to return. I’ve paid for something I never received.

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Case details

Status: Open
Company: Wish
Filed: 2 Dec 2020
Desired resolution: Return my money since I never received the items.
Problem: Refund refused for items never received
About: online orders

Progress

Filed
Company notified
Company replied
Resolved

2 Dec 2020 Complaint filed and published
2 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

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