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Wish complaint: Said I responded to late to get my refund

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Filed 14 Aug 2020 by Michael

I ordered a classic NES 821 games 3 months ago. I arrived Jul 21 st in terrible condition box was smashed and the system didn’t work. I filed a complaint to get a refund on jul 22 and sent pictures of the box and the screen on my tv when the system was hooked up. I got an email about two weeks later stating that a refund can be issued in 30 days but I was over my deadline and didn’t respond in time. Frean Hade was the wish support person. This is completely rediculous and cannot continue.

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