Wish complaint: Received wrong item, agent refusing to respond

Name: Received wrong item, agent refusing to respond
Item: Wish
Rating: 1
Author: S

Open 3 Nov 2020 196 views Retail Company

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Filed 3 Nov 2020 by S

Wish Support Agent Joy will not issue refund for sending incorrect item and sends repeat message in support chat to every message that I send. Opened new support chat and Joy sending same repeat message instead of assisting me

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Case details

Status: Open
Company: Wish
Filed: 3 Nov 2020
Rating: 1/5
Desired resolution: Issue refund for single incorrect item
Problem: Wrong item sent, agent repeats same message
About: online order item

Progress

Filed
Company notified
Company replied
Resolved

3 Nov 2020 Complaint filed and published
3 Nov 2020 Message from Bizzy: we notified Wish about this complaint.

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