Complaint: Received wrong item, agent refusing to respond

on 03 November 2020 about Wish in category Retail Company

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My complaint:

Wish Support Agent Joy will not issue refund for sending incorrect item and sends repeat message in support chat to every message that I send. Opened new support chat and Joy sending same repeat message instead of assisting me

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Justified complaint?

Suggested solution:

Issue refund for single incorrect item

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