Complaint: Product ordered was not what it looked like online

on 13 June 2022 about Wish in category Retail Company

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

a. Facial instrument purchased.
Gel pads applied to facial instrument came apart from base.
Sticky gel solution came apart on the pad and looked blobbed.

b. Rubber band to hold facial instrument in place on jawline kept falling off face. It was cheap.

c. Disc battery failed to work after placing into Facial Jaw instrument. Probably got a second working time on a green light.

d. The vibration or circulation sensation was weak. Hardly felt the feeling of vibration. Terrible.

The product is totally useless and should not be advertised online for sale and descriptive purpose.

I have emailed and returned this product to Nice Days Health explaining reasons for return and requesting a reply and refund

The people I dealt with are Jianlin and I think Wendy or Linda.
As of yet no reply.

It’s wrong that these people scam honest buyers with their rubbish! It’s so wrong.

I guess this Company sounds Asian…..

Suggested solution:

They should solve this problem by refunding my money and emailing acknowledgement to their product that has been returned to them with Tracking no.

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