My complaint:
Hi I have a letter from Royal Mail to pay 16 pound for your parcel to be delivered I only had to pay 80pence which i did
Suggested solution:
Please pay back the postage handling money £16.42 nothing said I had to pay that money

Hi I have a letter from Royal Mail to pay 16 pound for your parcel to be delivered I only had to pay 80pence which i did
Please pay back the postage handling money £16.42 nothing said I had to pay that money
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