Complaint: Not what I ordered and my other has gone missing

on 03 October 2020 about Wish in category Retail Company

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My complaint:

I ordered a winter cardigan that looked like wool and when it arrived on 2nd Oct 2020 I had a notifications to say that a different item had been delivered.
The carrier took a photo of the package at my feet.
The item that I had the not recieved, an ethnic jacket is down as delivered on the 1st Oct and customer excepted when no delivery was made and we were in all day.
I have checked outside and with neighbour’s as the Wish bot suggested which makes no sense as it states that the customer accepted?

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Justified complaint?

Suggested solution:

I want my money back as feel totally ripped off by this fraudulent company.

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