Wish complaint: Non delivery of product where money has been taken

Name: Non delivery of product where money has been taken
Item: Wish
Author: Val

Open 5 Jan 2021 160 views Retail Company

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Filed 5 Jan 2021 by Val

I am trying to reach their customer support to find out where my purchase is. The site goes round and round and does not connect. Clicking on their track item goes to a 401 error and customer support doesn’t connect

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Case details

Status: Open
Company: Wish
Filed: 5 Jan 2021
Desired resolution: I will soon be out of their 30days (already been stung with this on another item) and unable to get a refund though I would rather the product. tracking is WI000187250527SMT. If the parcel is lost, find me another.
Problem: Order not arrived, support unreachable
About: online order

Progress

Filed
Company notified
Company replied
Resolved

5 Jan 2021 Complaint filed and published
5 Jan 2021 Message from Bizzy: we notified Wish about this complaint.

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