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Wish complaint: My parcel was sent to someone else

Open 152 views Retail Company

Filed 19 Dec 2020 by Maria

I ordered a game chair on the 29th of November, order was ed, item dispatched, tracking provided and advised it would be delivered after new year´s. Yesterday I checked the tracking and it shows it was delivered! And in a different city!. I contacted the local currier – Royal mail -that ed that the tracking given by Wish seller was under a different name and a different delivery address and post code. I contacted wish and asked for a replacement and they issued a refund with any explanation on why they can not send me a replacement of the gaming chair i purchased.

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