Wish complaint: Items I have bought which have not arrived

Dear customer complaints at wish.
I am very upset at the care given by Wish.
Last evening i spent over one and a half hours trying to contact and complain,
I have 4 items I have not received even tho I have talked to your team and they asked me to recall in May if items have still not appeared in May, now June and no luck with 5 of the items at least, I was told to recontact and now all seems to have disappeared and no way can I contact you to stress about undelivered items (.
It is sad, I am 80 and thought this was an ideal way
of shopping.
To date I have items I have been waiting months for,
You will not let me find someone to complain to. I
I have paid for these items and now would like a refund so I can reorder’
so annoyed as I have been in touch months ago, now you will not allow me to contact you to Try to find.itema

This has happened to me before, my family saying I was foolish to deal with you again.