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Wish complaint: Item not delivered, but status showing delivered

Open 186 views Retail Company

Filed 17 Nov 2020 by Krishnan

I had ordered a mobile phone through Wish, and the item was not delivered to me yet. However, the status of the shipment is shown to be delivered in the application. When trying to raise a complaint, the options provided does not allow me to explain the issue in question or contact a representative. I am stuck with the AI user interface.

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