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Wish complaint: Misguiding the order and also not allowing to cancel the order within an journal of placement

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Filed 16 Feb 2021 by Shanmugeshwar

Hi Team,
I have placed the order ( Order No: 602bfc05c6b1317de4e36dab ) today which is completely misguiding it gave all the dimensions of tv and after placed it seems only the antenna. That is fine but after knowing this I immediately clicked cancel button but it saying order is processed and can not be cancelled. If it takes months to receive the order why can’t you cancel it in an hour which am sure order is not processed. I want this order to be cancelled and I don’t want it to be shipped and then I need to return. Why waste all the money and also you are asking customers to pay for return. Please take this item as priority and cancel it before it is shipped. And you don’t have customer care number to call and it says to go through chat and chat does not allow us to type our questions.

Thank you
Shan

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