Wish complaint: Getting the runaround to get a refund.
Filed 5 Jun 2020 by no masks received
On April 7, 2020, I placed an order for some facial masks due to Covid-19. I have yet to receive this order and have checked on the Wish website numerous times only to read on the tracking information that they are still somewhere in China.?. Since I am not able to actually contact Wish customer support other than an automated assistant I have been unable to resolve this issue. I have since obtained other masks to help with the pandemic and have tried to secure a full refund for this product. The only thing that the virtual assistant states is that if I don’t receive the product by June 18th and I should contact them between this time and July 3, 2020 if I want to pursue a refund. I will say this much they have refunded the shipping cost.
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