Wish complaint: False delivery times

Name: False delivery times
Item: Wish
Rating: 2
Author: Hazel

Open 26 May 2020 245 views Retail Company

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Filed 26 May 2020 by Hazel

I ordered on april 19th and was advised it would be delivered by may 9th. On may 9th my deliver date was pushed to may 24th. On may 24th the delivery date was pushed to june 7th l I requested a refund. I’ve been informed they can not process a refund because I’m within the delivery window the same delivery window they keep adjusting to fit their lies.

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Case details

Status: Open
Company: Wish
Filed: 26 May 2020
Rating: 2/5
Desired resolution: I want a full refund for both orders!
Problem: Delivery date repeatedly moved, refund refused
About: online order

Progress

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Company notified
Company replied
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26 May 2020 Complaint filed and published
26 May 2020 Message from Bizzy: we notified Wish about this complaint.

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