Complaint: Not delivered

on 19 October 2020 about Wish in category Retail Company

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My complaint:

I’ve tried contacting you lots of times to resolve this.ive still not received my thermostat that I ordered. You say it was delivered in July,but I’ve never received it.ive done everything you’ve asked me to royal mail, neighbours other delivery company’s. Nothing at all.

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Justified complaint?

Suggested solution:

I'd like a replacement or a refund into my wish account please.ive been told you would refund me but you haven't yet.

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