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Wish complaint: Deceptive and fraudulent practice

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Filed 13 Dec 2020 by John

I ordered a 1299 piece automotive tools set in a tool case, at a pretty good discount of $30.00 plus 15 dollars shipping. There was a really nice picture of all the tools you get. See the key words (1299 pcs) and set? The item that was mailed was 1 ratchet wrench, no other tools, no case. Yeah I thought the quality would be low but then I upgraded the quality to the
B-1 pcs high quality designation (small print right before you check your items out). So the wish reps are telling me that I only ordered one wrench, for thirty dollars… expensive 6 wrench. And it cost 15 dollars to ship said 10 ounce wrench. The rep told me that the B-1 pcs high quality box that I checked means one wrench? Huh? So I asked to send the wrench back for a refund and they refused. So it was a basic bait and switch fraud. This company is outright defrauding customers on purpose.

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Discussion

2 comments

  1. a cartwright

    I received products Friday 11th December 2020. Taken photos & asked you to return the same day as 3XXL did not fit a UK size 12. This complaint is logged on Face book site on 11th December 2020 & You said you would respond in 48 hours, you have not. I tried to resolve the issue on Messenger - you are now saying i have tired TOO LATE?? Your advertised policy is 30 days to return - I complained the DAY RECEVIED. This is fraudulent practice & deserving of a Police enquiry should this be your stance on the subject. This service DOES NOT comply with UK sale of Goods Act OR EU Rules. The order Ref Order #: 5fc2329d6ca8f19eae6636ca. Should i fail to hear from you in the NEXT 48 HOURS i will report the site as a Fraud Site with UK Police

    Reply

  2. Vicki Burke

    How can I get the address for Wish to return 3 shirts?

    Reply

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