Wish complaint: Charged without order being placed

Name: Charged without order being placed
Item: Wish
Author: Ashima

Open 14 Dec 2020 153 views Retail Company

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Filed 14 Dec 2020 by Ashima

Order 5FCB00EBA83D063A23200C61
Above order was not placed but my credit card got charged for this. We put multiple requests with customer care in that same very day to cancel this order but so far have not received any help. Need this resolved ASAP

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Case details

Status: Open
Company: Wish
Filed: 14 Dec 2020
Desired resolution: Cancel this order and refund my money.
Problem: Charged for order never placed
About: online order

Progress

Filed
Company notified
Company replied
Resolved

14 Dec 2020 Complaint filed and published
14 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

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