Wish complaint: Assist and resolve a refund

Siemon Ludwig
Wish Customer Support is not resolving my complaint below? He provides no personal help or functional resolution. Your online customer service access is completely dysfunctional and does not allow access?
Please contact me to resolve? This is a serious issue of customer neglect if not fraud?

Patrick J. Sikorski
Aug 1, 2020, 3:45 PM PDT

I am a WISH customer with credit card on file!
I Cannot reach customer support on App! I ordered and just received a dysfunctional Lazer Sight item, with no instructions, batteries, or was it in working order. I would like to return or functionally replace this with an item in proper working order, with clear instructions since the item was impossible to correctly power, assemble or get to work?

Item was sent by USPS
USPS Tracking eVS
9200-1902-5293-0832-3683-30

From a:
ZHAO Meng
14709 182st
Springfield Gar NY 11413-4028

Ref: AXN-3A5V528838892
Ref2: JFK
0029

Please contact me immediately to assist:

Patrick J. Sikorski
P.O. Box 964
Southport, CT 06890-0964
E: [email protected]
C: 203-918-5271

Sent from my iPhone