Complaint: wrong item delivered

on 02 August 2020 about Wish in category Retail Company

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My complaint:

I ordered a robot vacuum cleaner but got some hand held cleaner 3rd of size and worth about 75% less than what i ordered. When I contacted customer support they asked for photos including shipping details on package that I sent .they told me it wasn’t the right information on shipping irder as number was different and to rssend photo but this all info I had. Then asked a couple of days later if resolved when it clearly wasn’t. Complained 5 times since with no action

0 0 votes
Justified complaint?

Suggested solution:

refund me or send right item

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9 months ago - We have posted a tweet about your new complaint about Wish

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