Whataburger complaint: Unsatisfied customer

Name: Unsatisfied customer
Item: Whataburger
Rating: 1
Author: Mary

Open 30 Apr 2023 91 views Fast Food / Delivery

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Filed 30 Apr 2023 by Mary

I came thru drive through and repeated my order to the lady KK 3x and my order was still wrong when I got to the window and they wanted to get mad because they got my order wrong so I told the manager I was going to file a complaint.

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Case details

Status: Open
Company: Whataburger
Filed: 30 Apr 2023
Rating: 1/5
Desired resolution: I had to charge my card again for $3.27 . manager should have jus given me a fry after I repeated to he lady 3 x my order
Problem: Order wrong despite repeating it three times
About: drive-thru order
At stake: $3.27

Progress

Filed
Company notified
Company replied
Resolved

30 Apr 2023 Complaint filed and published
30 Apr 2023 Message from Bizzy: we notified Whataburger about this complaint.

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