Whataburger complaint: food and service

To whom it my concern, my family and I went to the Whataburger on Cherry lane in fort worth, tx 76116. We ordered our food it was cold and the order with chicken the gravy was super cold and my daughter ordered a chocolate milk shake they gave her mint chocolate which she did not order again changed it to vanilla and the order was wrong they changed it three times and told us at the very end that the machine was not working right, it was very disappointing The service was not very good and all the employees gathered together and playing with each other in a corner and chit chatting and not taking care of customers and not paying attention when I ask for a large bag for my food they, did not pay attention again and handed me the bag with the employees food in it and they thought it was funny, oh sorry we thought it was yours I was not happy. we spent $40.58 on the order. we order it on 2122021 at 2:48pm Order number is 177093