Whataburger complaint: Extreme wait time on drive thru

Name: Extreme wait time on drive thru
Item: Whataburger
Author: LETICIA

Open 21 Jun 2021 127 views Fast Food / Delivery

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Filed 21 Jun 2021 by LETICIA

Waited in drive thru over 20 minutes!!
Ordered at 12:45. On 6-21-21 and received my food at 1:08 !!!
Order 1628604
Complained at window and just got a stare back from .Mr Patel with no apology or anything else

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Case details

Status: Open
Company: Whataburger
Filed: 21 Jun 2021
Desired resolution: Be prepared and have additional help during rush times. Or offer a discount for a complaint.
Problem: Drive-thru wait over twenty minutes
About: drive-thru order

Progress

Filed
Company notified
Company replied
Resolved

21 Jun 2021 Complaint filed and published
21 Jun 2021 Message from Bizzy: we notified Whataburger about this complaint.

See all 241 Whataburger complaints

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