Whataburger complaint: Cold food

Name: Cold food
Item: Whataburger
Author: Magdoline

Open 4 Aug 2021 118 views Fast Food / Delivery

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Filed 4 Aug 2021 by Magdoline

To begin with. My husband and I order food to go once a week at Whataburger. The last couple of times we picked up our order. The burgers and fries were cold. I feel because they have a long line of cars. They prepare ours to soon.

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Case details

Status: Open
Company: Whataburger
Filed: 4 Aug 2021
Desired resolution: Maybe not get it ready so soon before we reach the window. We love Whataburger. But if this continues, we'll have no choice but to go somewhere else.
Problem: Burgers and fries cold at pickup
About: takeout order

Progress

Filed
Company notified
Company replied
Resolved

4 Aug 2021 Complaint filed and published
4 Aug 2021 Message from Bizzy: we notified Whataburger about this complaint.

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