Whataburger complaint: Canceled online order and still got changed

Complaint from robrod720@gmail.com reported on 22 June 2021 about Whataburger

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My complaint:

I was trying to Order online from Whataburger and they said that something was wrong with my card and it wouldn’t let me complete my order. And when I called Whataburger which is (210)921-1709 . I asked them if I could cancel my order they said it never went through so they wouldn’t change Me . However when I checked my Bank Statement it said they Charge me . Now Normally I eat there and I have no problems there however I don’t think it’s right to charge me for food I never got .

Suggested solution:

My money back or a gift certificate for a free meal would be good .

Comments: 2
Rating:

Comment by poster of the complaint robrod720@gmail.com

2 years ago - I usually eat there and I have had no problem till this incident

Comment by poster of the complaint robrod720@gmail.com

2 years ago - I usually eat there and the service and food is good . I usually have no problem there. Until this incident happened

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