Whataburger complaint: Bad drive through, excessive wait time, cold food

Name: Bad drive through, excessive wait time, cold food
Item: Whataburger
Author: David

Open 1 Jun 2021 161 views Fast Food / Delivery

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Filed 1 Jun 2021 by David

On 531 I went through drive through. 4 cars in front of me. Ordered two whataburger jr. After ordering, waited 45 minutes for food. Stone cold with soggy bund. One bite and into trash. Suggest closing drive through until new process is established.

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Case details

Status: Open
Company: Whataburger
Filed: 1 Jun 2021
Desired resolution: Solve process problem. Cooling burger and then holding 45 minutes is unacceptable.
Problem: Waited 45 minutes, burgers stone cold
About: drive-thru burgers

Progress

Filed
Company notified
Company replied
Resolved

1 Jun 2021 Complaint filed and published
1 Jun 2021 Message from Bizzy: we notified Whataburger about this complaint.

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