My complaint:
1. downgraded on the 2nd leg of our trip from Gatwick – Toronto-Vancouver, from Premium to the worst ever seat in economy having to pay for food etc that we had already paid for in Premium economy.
An insulting offer as compensation of 89$CAN on 22nd August. I am claiming for half that trip- in premium economy- from Toronto – Vancouver 1000$
2. Luggage lost for 9 days at Toronto.
13th August photo proof of purchases – for 2- sent and accepted $1500 CAN
Booking Ref HFMEOM
Ticket No 8382167248262
Date of travel 21st July 2022 Flight WS4-Toronto -W717 Vancouver
Suggested solution:
Refund the cost of the replacement clothes, toiletries etc.
Pay compensation for downgraded travel.
Paid by cheque not into a West Jet account as We don't have one.
