Wendy’s complaint: Wrong order twice

Name: Wrong order twice
Item: Wendy’s
Author: Richard

Open 29 Dec 2021 139 views Fast Food / Delivery

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Filed 29 Dec 2021 by Richard

I ordered a biggie bag with a plain hamburger because my child won’t eat with anything else on it. Checked order after drive through but the hamburger had everything on it. Went to window to tell them and they brought me out another burger, supposedly plain. Left and when I got home hamburger had everything on it. I am no rocket scientist, but plain should mean plain.

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Case details

Status: Open
Company: Wendy’s
Filed: 29 Dec 2021
Desired resolution: I don't know, but something needs to be done
Problem: Plain burger order wrong twice
About: plain hamburger

Progress

Filed
Company notified
Company replied
Resolved

29 Dec 2021 Complaint filed and published
29 Dec 2021 Message from Bizzy: we notified Wendy’s about this complaint.

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