My complaint:
I am a veteran instacart worker earning money for wegmans and instacart as personal shopper over 2 years at this location and have never been treated so rude here .
I was completing a very large order for wegmans instacart customer in search of the diary manager seeking a special milk amd was approached by Annetta very rudely yelling at me to stay away from the dairy door The dairy manager has always been very nice and helpful finding items for me as needed and stated to me to peek in to seek him out if he wasn’t on the floor. As I did so Annetta her name is … proceeded to come out of an isle yelling at me to get out of there (I wasn’t in the back I just peaked in looking for dairy manager ) she was rude and very unprofessional in front of the whole store not even asking me what I needed. I finally noticed the manager at he cheese case he helped me but I have never been spoken to or treated so poorly at this store or any store while working completing orders. Totally disrespectful to me as a customer
I always am respectful to everyone while I work . I know many of the employees here amd have great relationships here after doing this for 2.5 years I am here to earn money for wegmans and to be yelled at in that manner was disgraceful
I hope she gets a speaking to about how to treat customers for fellow workers in the store.
Annetta is not professional in any manner in my opinion Horrible customer service put her in the back off the floor (that would better suit her position )
Suggested solution:
Speak to her about manners and customer service
