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Walmart complaint: Reorder by phone perscriptions

Open 92 views Retail Company Supermarkets / Grocery Stores

Filed 27 Mar 2023 by mike

Fromer phone reorder was quick,7 always efficient; required no verbal response worked well for yrs in was in practice. New phone reorder requires more input and many verbal responses hitherto not required. Cannot reorder multiple prescriptions without be referred to pharmacist. Which is awast e of his time. For over five yrs former system worked exceedingly well, for my reordering’s. I am using the same 8 prescriptions from same doctors and it was10 mins to reorder that formerly would take less than two. This is not the way to go. Why use this voice activated system that is so ‘buggy ?

Pls change back. Walmart 1 Frankel Way, Cockeysville, MD 21030

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1 comment

  1. Mike Curran

    Sorry alot of spelling errors. Great difficulty with now system and also very time consuming. Should be scraped and new one put in.
    Replaced one worked great.

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