Walmart complaint: Refused a return

Name: Refused a return
Item: Walmart
Author: Sandra

Open 27 Dec 2018 1,009 views Retail Company Supermarkets / Grocery Stores

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Filed 27 Dec 2018 by Sandra

Wrong item was purchased in the pharmacy when I tried to swap for correct item was told I could not swap item even though box was unopened customer service was no help. Had to repurchase the correct item.

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Case details

Status: Open
Company: Walmart
Filed: 27 Dec 2018
Desired resolution: Would like a refund for the wrong item.
Problem: Swap of unopened item refused
About: pharmacy item

Progress

Filed
Company notified
Company replied
Resolved

27 Dec 2018 Complaint filed and published
27 Dec 2018 Message from Bizzy: we notified Walmart about this complaint.

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