Walmart complaint: Awful Customer online service pickup!
Filed 2 Jul 2022 by Robert
My hubby ordered 2 lawn chairs on line (Order 200010012576200) and went today (7222) to pick them up. The ph number listed on the parking stall was too full to leave a msg, so we had to go inside to Customer Svc. We waited in line for approx 6-7 mins the Clerk called for someone to come help us with our pup order. We waited for another 8-9 mins, no-one came. We approached another Clerk in Customer Svc to help. She too called on her walkie-talkie for someone to come assist us. We waited for another 10 mins., no-one showed. We returned to our car drove home knowing this is one of the worse customer service disaster experience we encountered in a long time. Totally unacceptable for a co of this caliber.
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