Wagamama complaint: Portion size reduction

Name: Portion size reduction
Item: Wagamama
Rating: 1
Author: Angela

Open 15 Jan 2025 36 views Restaurants

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Filed 15 Jan 2025 by Angela

Ordered chicken prawn pad tai. Portion size was much smaller than usual. I raised it with staff and was told that the portion size had been reduced a few months back. Had I known I wouldn’t had ordered this meal as it wasn’t enough for me despite having 2 sides also and eating half of my wife’s dish. Really disappointed and dissatisfied

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Case details

Status: Open
Company: Wagamama
Filed: 15 Jan 2025
Rating: 1/5
Desired resolution: Put the portion size back to what it was previously as it isn’t sufficient as a starter let alone a main meal
Problem: Portion size reduced without notice
About: pad thai

Progress

Filed
Company notified
Company replied
Resolved

15 Jan 2025 Complaint filed and published
15 Jan 2025 Message from Bizzy: we notified Wagamama about this complaint.

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