Vueling complaint: Travel has been banned from UK to France

Dear SirMadam,

I am writing to you to expose a complaint.

My partner and I have been booked a Trip to France from 21st until 24th December and connecting destination from 24th December till 27th December 2021 to Italy

Please find the following booking numbers and the document number attached.

London – Paris: DIU3PK (Vueling VY6971)
Paris – Catania: MD8B8A
Catania – London: K2P2VXF

We have also travel insurance with the flight

Nocera Vanessa
Kadam Rushikesh
London – Paris: DIU3PK Vueling VY6971
21.12.2021

All travellers have right for Cancellation, I am writing because we have right to get compensations on cancellation and as well as a Fully refund.

We did not want to cancel our trip; we have been forced to cancel our trip has per Governament Restriction.

Therefore, as this has been decided from the France Governament and not by us, we are expecting a compensation or at least a flight change.

I would like an update on this otherwise I will be moving the case to my solicitor.

Your sincerely,

Vanessa Nocera