Vinted complaint: Holding my refund – Louis Vuitton bag costing £515.12
Filed 5 Jun 2024 by Harriet
I purchased a Louis Vuitton bag costing £515.12, when it arrived the bag was filthy inside and covered in mould, within 10 minutes of receiving the bag I asked the seller for a return, she accepted and I sent the bag back.
The seller now has the bag, the tracking shows as delivered but she saying I returned the wrong item. I have absolutely no reason to keep a bag that was hygienically disgusting, Vinted will not return my money and It’s causing me such severe anxiety. How is this fair? I have done everything by the book and I need my money back.
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