Vinted complaint: Return process failed
Filed 16 Dec 2023 by Dagmar
Hello, I have had purchase an ring true vinted – after receiving my parcel I unfortunately find out that the item didn’t fit properly and agreed with the seller on return – the return label was created I shipped the parce back … but by contacting the vinted support asking for the tracking information, but they have had automatically closed my order as completed , were unwilling to refound me , so I have no product neither money. And they refusing to Comunicate the issue further keeping telling me I passed the period for sending the parcel on time which was sent on time and that the item matched the description… which obviously wasn’t the issue in first place I don’t know what more steps can I take towards them.
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