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Vinted complaint: Awful experience as a seller

Open 71 views Fashion

Filed 21 Jun 2023 by Maria

Item sold and delivered, the buyer initiated return with reason “not as described”. I accepted the return expecting I will receive my item back. Then after accepting, I receive a message from buyer saying it was random items and not the dress she ordered. I received said items back and now vinted isn’t refunding me, claiming I knew the issue and accepted the return. Conveniently they have deleted the return actions and reasoning from the sale history and chat.

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