Valvoline complaint: Broken AC valve

Name: Broken AC valve
Item: Valvoline
Rating: 1
Author: Jerome

Open 28 Apr 2025 30 views Automotive

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Filed 28 Apr 2025 by Jerome

I went to Valvoline to have my AC unit recharged, I had no leaks they recharged it. It was blowing very cold when they recharged my system the technician even put his hand in side the car to feel the vent, he agreed that it was blowing very cold. But when he removed the valve we heard a popping noise and all the Freon leaked out. He tried to fix it he worked on it for over an hour with no success, I think Valvoline is responsible for this error.

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Case details

Status: Open
Company: Valvoline
Filed: 28 Apr 2025
Rating: 1/5
Desired resolution: Have my valve leak fixed I am a loyal customer who like and respect Valvoline work. But he didn’t mean to break it but it happened and I don’t feel like I should have to pay out of pocket for his mistake.
Problem: AC valve broke during recharge service
About: car AC recharge

Progress

Filed
Company notified
Company replied
Resolved

28 Apr 2025 Complaint filed and published
28 Apr 2025 Message from Bizzy: we notified Valvoline about this complaint.

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