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Ubisoft complaint: Ubisoft Always Online DRM in Single-Player Games

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Filed 26 Jan 2022 by not

My complaint is about the continuing lack of offline modes in ubisoft games, ever since ghost recon breakpoint they keep releasing online only games and those with single-player campaigns have no offline modes and have to be played online even if you are playing on your own!

The latest being rainbow six extraction which can be played solo but not offline.

The most annoying thing is they never answer questions about whether a game supports offline play and only tell you that after the game has been released.

This should be classed as false advertising and poor customer support.

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Discussion

1 comment

  1. Jimbo9

    just a few examples;

    there was a massive thread about offline play for breakpoint on the official ubisoft forums which got ignored right up till they closed the forums.

    only once did they acknowlege the demand for offline play but as usual it was just a ubi social media drone who only spoke in corporate drivel. every time someone asked about it, they would just past the same response again and again, hoping people would stop asking.

    just shows how little they cared.

    they did some pointless player surveys and even asked if players wanted offline play added but after "collecting the data" they basically said "nope, won't do it" and gave some bs explanation that sounded very copy paste and generic. Which made it sound like they didn't even try and just wanted to sound like they "cared".

    but the lack of support and ineptitude to patch their game(s) just proves they just don't care about players or the wider community.

    all they care about is profits.

    loads of people asked if r6 extraction would have offline play but it wasn't till after the game was released that one of their useless social media minions chimed in and said no.

    i mean how hard would it of been to say that months ago?

    asking questions about a game only gets you answers from ubi if they meet requirements;

    1. you are praising something about the product
    2. you are asking about cosmetics
    3. you have a general question about the product
    4. you aren't complaining about anything

    This is not how you treat your consumers.

    Reply

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