Ubisoft complaint: They charged me even after I cancelled

Name: They charged me even after I cancelled
Item: Ubisoft
Rating: 1
Author: Daniel

Open 5 Sep 2023 135 views Gaming

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Filed 5 Sep 2023 by Daniel

I cancelled my Ubisoft account and they charged me anyways and I can’t even delete my account until after the subscription and demand me to provide screen shots like I was prepared for this petty nonsense and won’t refund or do anything but keep dragging it out

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Case details

Status: Open
Company: Ubisoft
Filed: 5 Sep 2023
Rating: 1/5
Desired resolution: I want my money and my account deleted I am done
Problem: Charged after cancelling subscription
About: game subscription

Progress

Filed
Company notified
Company replied
Resolved

5 Sep 2023 Complaint filed and published
5 Sep 2023 Message from Bizzy: we notified Ubisoft about this complaint.

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