Uber complaint: Driver made a false accusation about me

I got a driver this morning about 5:50 am 52521 as we proceed to my destination I noticed he was going the opposite direction I then informed him to go the other way he said the App was telling him to go the opposite direction. I fully explained to him what direction he needed to go apparently he didn’t like what I said. So at 6:28am I get an email saying the driver said I was not wearing a mask which was a lie, and i need to provide a photo for future rides unfortunately for you my phone doesn’t have this type of features not to mention I fell insulated you asked me what happen or whether or not this was accurate. I have always worn a mask every since this panademic started and for this foreign driver to lie on me because he felt some kind of way. When I’m spending my money I have the right to say something when something is wrong. I had a uber driver in the past and your app did the samething and he had no problem with the driver. i have heard a lot different stories about a lot of these drivers. However I have been a rider with you for sometime now and if you wish not to do business with me because I’m not able to provide a photo of me before I can get ride from. Please let me know. Beverly Jeffress